Privacy Policy
Last updated: June 9, 2026
This Privacy Policy explains how Coast to Cactus Party Bus ("we," "us") collects, uses, and shares information when you visit our website or book our services.
Information We Collect
- Booking information: name, email, phone, event date, pickup/drop-off addresses, guest count, payment details (processed by our PCI-compliant payment processor — we do not store full card numbers).
- Account information: if you create an account, your email address and a hashed password.
- Communications: messages you send via contact forms, email, SMS, or phone.
- Usage data: IP address, browser, device, pages visited, and referring URLs, collected via standard server logs and cookies.
How We Use Information
- To fulfill your reservation and contact you about your trip.
- To process payments and prevent fraud.
- To respond to inquiries and provide customer support.
- To improve the website and our services.
- To send service updates and, if you opt in, occasional promotional messages.
- To comply with legal obligations.
Cookies & Analytics
We use essential cookies required for the site to function (e.g., authentication) and, with your consent, analytics and advertising cookies to understand site usage and improve marketing. You can manage cookie preferences via the banner on first visit or by clearing your browser cookies.
Sharing of Information
We do not sell your personal information. We share information only with:
- Service providers who help us operate (payments, email, hosting, analytics) — bound by confidentiality.
- Law enforcement when required by a valid legal request.
- Successors in connection with a merger, acquisition, or sale of assets.
Data Retention
We keep booking records for 7 years for tax and insurance purposes. Marketing contacts may unsubscribe at any time and we will remove them promptly.
Your Rights
Depending on where you live, you may have rights to access, correct, delete, or port your personal information, and to opt out of certain processing. California residents have additional rights under the CCPA/CPRA. To exercise any right, email book@coasttocactus.com.
Security
We use industry-standard safeguards (TLS encryption, hashed passwords, restricted access to production systems) to protect your data. No system is perfectly secure; please use a strong, unique password for your account.
Children
Our services are not directed to children under 13, and we do not knowingly collect personal information from them.
Changes
We may update this Policy. Material changes will be reflected by the "Last updated" date above.
Contact
Privacy questions: book@coasttocactus.com.